At our online boutique, we prioritize seamless delivery for your curated wardrobe essentials and accessories. Every order is carefully processed within 1-2 business days, with quality checks to ensure your lightweight fabrics, structured outerwear, and handcrafted accessories arrive in perfect condition. Our logistics partners specialize in handling delicate materials and seasonal collections with efficiency.

Processing typically completes within 48 hours (excluding weekends/holidays). Delivery speeds vary based on your location and selected shipping method. Remote areas may experience slightly longer transit times. During peak seasons like summer collections or holiday launches, allow 1-3 additional business days for order preparation.

We offer tiered shipping options designed for value and convenience:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Automatically applied to orders totaling $60+

Note: Expedited shipping options may be available during checkout for time-sensitive purchases.

Currently serving 30+ countries including the US, Canada, UK, EU nations, Australia, and select Asian territories. We cannot ship to PO boxes, freight forwarders, or the following regions: Cuba, Iran, North Korea, Syria, Crimea. New destinations are added periodically - check our checkout page for real-time availability.

Within 24 hours of shipment, you'll receive a confirmation email containing:

- Carrier information
- Unique tracking number
- Estimated delivery window
- Direct link to monitor progress

Pro Tip: Create an account to access centralized tracking for all orders under "My Shipments".

While 98% of deliveries arrive on time, occasional delays occur due to weather or customs. If tracking shows no movement for 7+ days or the estimated delivery date passes without update, contact [email protected] with:

- Order number
- Screenshot of tracking status
- Shipping address confirmation

Our team will initiate carrier investigations within 48 hours and provide replacement options if necessary.

International customers are responsible for any customs fees, which vary by country and order value. These charges are separate from your purchase and typically collected upon delivery. For reference:

- EU: VAT usually applies to orders over €150
- Canada: Duties may apply to shipments exceeding CAD$20
- Australia: GST on orders over AUD$1,000

We declare all packages at actual value and cannot mark items as "gifts" to avoid fees. Contact your local customs office for specific regulations.